Product Recommendations
How do I choose the right size?
Choosing the right size for a pair of shoes or clothing online isn't always easy. However, we offer several solutions to help you make the best choice. First of all, most of our shoes are compatible with the b4b Perfect Fit tool. On a product page, above the available sizes, click on "I don't know my shoe size," enter the brand, name, and size of a shoe you already own and that fits you well, and our tool will recommend the ideal size for the pair you want to buy. IfFew readersHow do you choose the right basketball shoes?
Choosing a pair of performance basketball shoes depends on a variety of factors. To help you make the right choice, we’ve put together a buying guide featuring the best options based on your basketball experience, how often you play, and your playing style. View the buying guideFew readers
Sales Methods (Raffle, Early Access)
What is a raffle, and how do I enter?
A raffle is an online lottery system designed to randomly select one or more participants to give them access to purchase an item available only in very limited quantities. The raffle system ensures everyone has an equal chance to obtain a limited and highly anticipated item. This is achieved by filtering out potential “bots,” automated purchasing software, and multiple purchases. With this approach, basket4ballers aims to create a healthier and fairer environment for everyone. Any multiplFew readersIs it possible to pre-order an item before its release date?
Most of our suppliers do not allow us to offer pre-orders for their products. However, in some cases, we are authorized to offer you early access to certain models. In this case, the early access option is visible and available on the releases page on the website. Most early-access offers are reserved for MVP sometimes All-Star customers, so don’t forget to log in to your basket4ballers account to take advantage of theFew readers
Release date
When will you receive the new collection?
We receive new products every day; there is no set date for a new global collection. All releases are available on the new arrivals page of the website. Items with a confirmed release date within the next 30 days can be viewed on the releases page of the website.Few readersHow can I find out the release date of a specific pair?
All of our upcoming releases found in our releases page. These release dates are provided for informational purposes only and are subject to change at any time, depending on guidelines from suppliers or delivery times to our logistics warehouse. If a product isn’t listed in this calendar, it’s likely because we don’t yet have permission to announce it, or we can’t confirm with certainty that the product will be sold byFew readers
Stock
How can I tell if an item is available in-store?
You can check an item’s in-store availability directly from its product page. To do this, select your size, click the “Check 2-Hour In-Store Pickup” button, choose your store, and see if the item is in stock. To reserve the item, you can order it via click-and-collect on the basket4ballers website. Once the order is placed, a confirmation email will be sent to you within two hours, and you can pick up your order directly at our store. Please note that in rare cases, an item may be availabSome readersIs it possible to order an item that's only available in-store?
If an item is available only in one of our stores, unfortunately our stores are unable to ship items to your home or a pickup location. To order an in-store item online, the only option is 2H in-store pickup, which requires you to visit the store in person.Few readersCan you order / recommend a product?
We do not order products that are not already on the site, and we do not restock sold-out products or sizes, in order to make room for new arrivals. Additionally, retro Jordans and premium Nike pairs are released in limited quantities. Once our stock is sold out, we are unable to restock them. However, restocks may occur in some cases. To be notified of a restock, select your size and sign up for alerts directly from the product page by clicking on "Notify me when this product is availableFew readers