> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://faq.basket4ballers.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I use a basket4ballers gift certificate or gift card?

To use a coupon, simply copy it, paste it into the *"coupon"* field in your shopping cart while logged into your account, and click "Apply":

 ![](https://storage.crisp.chat/users/helpdesk/website/-/2/8/3/c/283c3aefa57a2a0/capture-4_9xcqly.jpg =300x311)

    The code for a credit note generated following a return is structured as follows:  

* letter - number - number - letter - number - number - number - number - letter - number - number - number - number  *

    The gift card can be found in My Account > My Discount Coupons 

|| Gift cards are valid for one year; after this period, they cannot be reactivated or refunded.